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Bosses vs. Leaders and the TRL Model at Macy’s

Bosses vs. Leaders and the TRL Model at Macy’s April 21, 2025Leave a comment

Joe Coll, Vice President of Asset Protection Operations and Strategy at Macy’s and TalkLP Host Amber Bradley discuss his 27- year career at Macy’s, his leadership lessons and the best (from the LEADERS) and worst advice (from the BOSSES) he ever received. They also dive into how Macy’s utilizes the Total Retail Loss methodology and how important the role of RFID plays in inventory visibility. No longer is RFID an ignored annoyance at the entrance > it’s now critical intel that even helps brick-and-mortar stores beat out online retailers! 

And wait, Joe has an Etsy shop?? Check out this insightful episode today!

Connect with Joe here.

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